This question has come up multiple times about the user interface in RTA Mobile. The issue is when certain lookups, such as the parts lookup screen or WO lookup screen allows to search, but the search results hide at the bottom under a drag (hidden) menu. Users would like results to list without having to drop their keyboard and drag the list up from the bottom of the screen. New users especially find this confusing and assume there are no results.
In Xerifleet, when assigning a new inspection, while selecting a vehicle the user is confused to have to identify the vehicle then confirm the choice by tapping the “Back Arrow” in the top-left corner. To the common user, this feels like stepping backward and would rather have a “confirm” or “continue” button in the bottom-right to progress to the next screen (after the vehicle is selected). It feels wrong to make a selection, then “go back” when we’re so used to a back-arrow reversing whatever action we just made.