RTA Feedback

Notify Customer/Fleet Manager when WO are started/completed

There’s currently a way to notify 1 customer linked to an asset that a work order is completed through email (as long as that person is registered as a customer). It would be great to notify that customer when the job is started and/or status updates throughout the work order.
An alternative thought would be to have the same notifications also set up to a secondary location, such as a fleet manager to be notified when work is completed without running a report or dashboard. Have all start and finish notifications be sent to the fleet manager, and have an alternative notification contact option for a customer/department/group.

I agree, It would also be awesome to have a option to notify the operator and send a email with the WO notes. Our drivers frequently ask if they could get feedback automatically from the maintenance department.

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Agreed, it would be nice if we could have an email notification sent to the driver/operators for each vehicle. The notification is currently set to the department head or contact and that person doesn’t necessarily care about all of the vehicles in their pool.

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